Terms & Conditions
Last Updated: [27-08-2026]
Welcome to alitanutraceuticals.com, operated by Alita Nutraceuticals Pvt. Ltd. (“Alita Nutraceuticals”, “we”, “us”, or “our”).
By accessing or using this Website, purchasing our products, or using any services available through the Website, you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use the Website.
1. Use of the Website
You agree to use this Website only for lawful purposes and in accordance with these Terms & Conditions.
You must not:
Use the Website for fraudulent or unlawful activities
Attempt to gain unauthorized access to the Website or its systems
Copy, reproduce or misuse Website content without permission
Interfere with the security or operation of the Website
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on the Website are accurate.
However, product packaging, appearance, ingredients, specifications or other details may change from time to time.
The actual product received may vary slightly from images displayed on the Website.
3. Nutraceutical Products
Our products are intended to be used in accordance with the product label, instructions and applicable recommendations.
Products available through the Website should not be considered a substitute for professional medical advice, diagnosis or treatment.
If you have a medical condition, are taking medication, are pregnant or breastfeeding, or have any concern regarding the use of a product, consult an appropriately qualified healthcare professional before use.
4. Pricing
All prices displayed on the Website are subject to change without prior notice.
We reserve the right to correct pricing, product information or other errors that may occur on the Website.
If an order has been placed based on an obvious pricing or information error, we may contact the customer and provide the option to confirm or cancel the order.
5. Orders
Placing an order on the Website constitutes a request to purchase the selected products.
We reserve the right to accept, reject or cancel an order for reasons including:
Product availability
Pricing or listing errors
Payment issues
Incorrect customer information
Suspected fraudulent activity
Delivery limitations
Other legitimate operational or legal reasons
If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund & Cancellation Policy.
6. Payment
Orders must be paid using the payment methods made available on the Website.
Payment transactions may be processed through third-party payment providers.
We are not responsible for temporary technical failures or interruptions caused by third-party payment providers.
7. Shipping and Delivery
Products will be shipped to the address provided by the customer during checkout.
Delivery timelines are estimates and may vary depending on location, courier availability, weather, holidays, public events, logistics disruptions or other circumstances beyond our reasonable control.
Please refer to our Shipping & Delivery Policy for further details.
8. Returns, Refunds and Cancellations
Returns, refunds and cancellations are subject to our Refund, Return & Cancellation Policy.
Customers are requested to inspect the package upon delivery and contact us promptly if the product is damaged, incorrect or has any other delivery-related issue.
9. Intellectual Property
All content available on this Website, including but not limited to text, images, graphics, logos, product information, design and layout, is owned by or licensed to Alita Nutraceuticals Pvt. Ltd., unless otherwise stated.
You may not reproduce, distribute, modify, publish or commercially exploit such content without prior written permission.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Alita Nutraceuticals Pvt. Ltd. shall not be responsible for indirect, incidental, special or consequential losses arising from the use of the Website or products, except where such liability cannot legally be excluded.
11. Third-Party Services
The Website may use third-party services including payment gateways, shipping providers, analytics services and other technology providers.
Your use of such third-party services may also be subject to their respective terms and policies.
12. Website Availability
We do not guarantee that the Website will always be available, uninterrupted, error-free or free from technical issues.
We may temporarily suspend or modify Website functionality for maintenance, security, updates or other operational reasons.
13. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Updated terms will be published on this page. Continued use of the Website after changes are published constitutes acceptance of the revised Terms.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute shall be subject to the jurisdiction of the competent courts having jurisdiction over the registered/business office of Alita Nutraceuticals Pvt. Ltd., subject to applicable law.
15. Contact Us
Alita Nutraceuticals Pvt. Ltd.
4th Floor, Mind Space, Off Link Road,
Malad, Mumbai – 400064, India
Phone: +91 98760 55816
Email: contact@alitanutraceuticals.com