Privacy Policy
Last Updated: [27-08-2026]
Alita Nutraceuticals Pvt. Ltd. (“Alita Nutraceuticals”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, alitanutraceuticals.com (“Website”).
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our Website, place an order, contact us, or otherwise use our services.
1. Information We Collect
We may collect the following information when you use our Website:
Personal Information
Full name
Email address
Mobile/telephone number
Billing and shipping address
City, state, PIN code and country
Order and transaction details
Information provided when you contact customer support
Technical Information
When you visit our Website, certain information may automatically be collected, including:
IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of access
Website usage information
2. How We Use Your Information
We may use the information collected to:
Process and fulfil your orders
Deliver products to your provided address
Process payments and transactions
Provide customer support
Respond to enquiries and requests
Send order confirmations and delivery updates
Improve our Website, products and services
Prevent fraud, misuse and unauthorized activities
Comply with applicable laws and regulations
Send promotional or marketing communications where permitted and where applicable
3. Payment Information
Payments made through our Website may be processed by third-party payment service providers.
We generally do not store complete debit card, credit card, UPI, banking or other sensitive payment credentials on our own servers. Payment information may be collected and processed by the relevant payment service provider in accordance with its privacy policy and security practices.
4. Cookies
Our Website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences and improve your browsing experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
5. Sharing of Information
We may share necessary information with trusted third parties where required to provide our services, including:
Payment gateway and payment service providers
Shipping and logistics partners
Website hosting and technology service providers
Analytics and marketing service providers
Customer support/service providers
Government authorities or law-enforcement agencies where legally required
We do not intend to sell your personal information to third parties.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Third-Party Websites
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing their respective privacy policies before providing personal information.
8. Marketing Communications
Where permitted, we may send you information regarding our products, offers, promotions or services.
You may request to stop receiving promotional communications by contacting us or using the unsubscribe option where provided.
9. Children’s Privacy
Our Website is not intended to knowingly collect personal information from children without appropriate parental or legal consent.
10. Your Rights
Subject to applicable law, you may contact us regarding your personal information and request appropriate access, correction, updating or deletion where applicable.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.
12. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us:
Alita Nutraceuticals Pvt. Ltd.
4th Floor, Mind Space, Off Link Road,
Malad, Mumbai – 400064, India
Phone: +91 98760 55816
Email: contact@alitanutraceuticals.com